Acceptable Use Policy

1. Lawful and authorised use

Use GoGreen only for lawful purposes and only with targets and accounts you own or are authorised to manage.

2. Prohibited conduct

You must not use the service for fraud, impersonation, phishing, harassment, threats, hate or illegal content; unauthorised account access; spam or deceptive messaging; evading sanctions or platform enforcement; manipulating elections, financial markets or public safety; distributing malware; infringing intellectual-property or privacy rights; reselling stolen credentials; or testing GoGreen security without written permission.

3. Platform integrity

Do not automate abusive requests, probe private endpoints, bypass rate limits, interfere with another customer, submit deceptive payment evidence or exploit pricing, wallet, coupon, review or refund systems.

4. Enforcement

We may pause an order, preserve relevant records, restrict access or report conduct where reasonably necessary to protect users, comply with law or investigate a material breach. Where appropriate, we will provide notice and an opportunity to contact support.

5. Reporting

Report suspected abuse through GoGreen Support. Do not include passwords, PINs or full payment-card details.